Keep getting an auger jam error. Took out auger, cleaned out pellets and vacuumed out. I found the sensor eye, but was unable to loosen the screws holding it in place. I tried to blow any dust that might be on it. I blew out the vacuum hose that is on the drop tube.



The auger will start out moving clockwise and then changes direction and then indicates the error and shuts down.



Is the anything else I should check before ordering a new auger?



Thanks

BIH

I would get an optical sensor before changing the auger. If the auger is turning either forward or back, it's probably not the auger. Tough to tell if the optical sensore is bad without testing it on the netbook software.

What revision control board do you have, and year of stove?