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santa fe will not burn on medium or high
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TOPIC: santa fe will not burn on medium or high

santa fe will not burn on medium or high 2 years, 5 months ago #3706

  • quadburner
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My santa fe will run continuously on low, however if i kick it up to medium or high it will feed a few cycles and then shut down. Any ideas as to what this could be?

Re: santa fe will not burn on medium or high 2 years, 5 months ago #3709

  • kappel15
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mornin quadburner. can you be a little more specific? do the fans go up to med, or high, when you turn it up? are you saying it just feeds twice and quits feeding? what year stove is it?
QuadraFire
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Sante Fe
Mt.Vernon AE
Kan-Burn Shur-KleenII Kapkleaner

Re: santa fe will not burn on medium or high 2 years, 5 months ago #3711

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mornin kappel15, yes the fans go up, it will feed for a cycle or two and then quit feeding pellets and act like it is shutting down. I used to be able to keep it going by hitting the reset button after a few times, however it will do the same thing,a couple of cycles and then shutdown. The stove is a 2004. Thanks in advance for any help.

Re: santa fe will not burn on medium or high 2 years, 5 months ago #3715

  • kappel15
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by a cycle or two, do you mean it drops fuel a couple of times and then quits? or will go to temp a couple of times and then quits?
QuadraFire
Trained Tech.
Sante Fe
Mt.Vernon AE
Kan-Burn Shur-KleenII Kapkleaner

Re: santa fe will not burn on medium or high 2 years, 5 months ago #3719

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drops fuel a few times and then will quit.

Re: santa fe will not burn on medium or high 2 years, 5 months ago #3724

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Did you try pulling out the control box and reinstalling? Maybe three position switch on back is going bad, or.... bad control box. Hope it's not the last one. Keep us posted as you troubleshoot......
One of the early Quadrafire Castile's
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Re: santa fe will not burn on medium or high 2 years, 5 months ago #3730

  • kappel15
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ok. make sure the thermocouple is touching the inside end of the cover. it may not be reading good if not. have you made sure that the stoves exhaust path, and exhaust pipe are clear? with more demand, if there is any blockage, the vac switch may not sense a vacuum if exhaust path is dirty. then just try bypassing the vac switch by jumping the two wires together, to see if that is an issue. also as bmod said, unplug stove and reseat control box to make sure it hasn't jiggled loose a tad. also, next time it happens, listen to see if you can still hear the auger motor running or not. you may need a jumper capacitor if the capacitor went bad. stay in touch. kap
QuadraFire
Trained Tech.
Sante Fe
Mt.Vernon AE
Kan-Burn Shur-KleenII Kapkleaner
Last Edit: 2 years, 5 months ago by kappel15.

Re: santa fe will not burn on medium or high 2 years, 4 months ago #7294

  • quadburner
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it is not the control box. I borrowed one from a friend and it did the same thing, would feed for a cycle or two and then shut down. I will try the other suggestions this weekend.

Another question, can the exhaust fan motors be rebuilt? Mine is starting to sqeek.

Re: santa fe will not burn on medium or high 2 years, 4 months ago #7296

  • kappel15
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sorry no, they cannot. have you ever taken it out and cleaned it? this should be done once a year. but, with a squeeking noise, i am betting the fan is going south on you. time to buy a new one. also make sure your door gasket is good. stay in touch. kap
QuadraFire
Trained Tech.
Sante Fe
Mt.Vernon AE
Kan-Burn Shur-KleenII Kapkleaner

Re: santa fe will not burn on medium or high 2 years, 4 months ago #7500

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Is there an easy way to clean the exhaust fan chamber, besides taking the fan out in the back?
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