We are new owners of Countryside 3500L. We have been burning this unit for 2 weeks now, we are located in Ohio and temps have been ranging 40's daytime and 20's nighttime. The stove is currently located in a 16x15 room with connecting rooms on lower level, apox sq ft of 1200, home circa 1847. We installed the stove thru existing fireplace opening attached to a 25' 3" flex liner up brick chimney. Unit also has a 6" fresh air intake installed. Since we started burning the stove we have never been able to get the room temp above 66 degrees and it has been as low as 56 degrees at times. Measuring the temp of the air coming out of the front of the unit has ranged between 150 degrees and at the hottest 300 degrees. We started burning with pellets and decided to try corn since output was way below what was expected. Corn and pellet mix is what got us up to the 66 temp and the 300 degrees blower temp. I have contacted the dealer and they have said we should be roasted out of the room we are in. We have tried 3,4,5 heat setting and there seems to be no changes. We have disconnected unit placed it outside, no changes in temp. Damper in, damper out, damper changes constantly to see if we can get some actual heat no luck. Stove will go out on 1 setting. Also checked the fine tuning knobs and they are not set at factory 1. They will blink at like 12. Tried adjusting them, lowest blink count I could get was 6. Dealer said he thought the fine tune knobs are there just to piss you off and has never been able to get them to work. Dealer also said that we should just experiment with the damper till we get it right. We bought the stove out of state cause we got a impressive deal on it and could afford what we felt was a better quality stove for the same money as a poorer quality stove. Now we are here with really no help. I'm at a complete loss as to what we are doing wrong with the unit. Any advise would be wonderful. I have spent days researching every page and video and still have no been able to find a answer. Please help.

Medic, dont give up hope. Just need to get it tuned in right. Most of us went thru this learning curve. Guys with more exp than I will chime in soon with lots of help. Good luck.

I sure hope so! I was so excited when I installed this cause I was hoping for a warm home finally. And well my hopes were quickly dashed. We have a outdoor wood burner boiler system that was rated for 10,000 sq feet, and well it will keep the house from freezing but never really can get the house above 70, unless it is 40 plus outside. I think we have irritated the heat gods or something, lol.

I think you have stated your problem; “ home circa 1847.” I bet it does not have any insulation. If that 25 foot chimney is open then most of your heat is being sucked up it that isn’t going out through the walls and ceiling. Let’s start with the house; insulation? Windows? Doors? That boiler and the stove should have you opening the windows because you are too hot. The air temperature coming out of the stove is dependent on the temperature of the air going into it. As the room air warms up the air coming out will rise in temperature. It should be getting up around 500 degrees F. at about #3 burn rate.
I know from experience that if you are in a house without insulation that you can hug a red hot potbellied stove and your back side will be cold. And the dipper in the water bucket in the kitchen will have a sheet of ice around it.

Welcome Medic, A couple of pictures would help. The fire place opening must be blocked completly except for vent/vents. If your opening is not blocked you will not be warm. Alot of heat can go up those big old chimneys. If you look at pictures of inserts,you always see a blocking shield around the front of fireplace opening.
www.usstove.com/index.php?route=product/...8&product_id=496

It is installed with a backer board that blocks the chimney opening. We didn't buy the insert model because it would have never fit in the opening for the fireplace as it is a Rumford style fireplace. All of the other 4 fireplaces in our home are either still closed off or we have insulation up in the the chimney openings. Here are a few pic's I have with me. First one shows backer board prior to installation of stove. I can take some more tomorrow.

Well, tallcorn your are correct the house does have issues. This is a 5 brick thick home, with plaster on brick, then they put drywall over that. There is no separation between the walls so no insulation. We have placed insulation in the attic spaces since we moved in. The brick seems to have interesting insulation factors considering they house has never dropped below 49 degrees with no heat on. And sad to say we have had some times where there has been no heat. But the house also never boils in the summer never gets above 86 degrees even on the hottest days. Windows are not good in it. They are replacements from 1986. But we have not yet be able to afford the replacement of 26 windows in the home. The doors are original. The chimney is blocked by a backer. The fresh air intake is routed out a window. This is a inside wall chimney so I can not route the fresh air any other way unless I take it up the chimney. Are you saying that the stove also is using air within the room? Also we have not ran the boiler system at the same time as the stove. Wood was not easy to come by this year so we were low. The free wood that arrived is massive and still needs cut and split and our chain saw is down, imagine that.

From the picture you posted I would say your draft is set to high and you are sending alot of heat out the vent. Fire should be active but not blow torch, looks like yours is a blow torch.

Medic, When you say chimney is blocked with backer, does that mean "no" air goes up chimney except exhaust? That would be good

I'm wondering if the house just doesn't need warmed up. Can you fire the boiler at all? Maybe rent or borrow a saw to get some wood? If the inner bricks have gotten cold already they may need to be warmed up for you to be able to maintain decent temps. If they're cold maybe they're sucking up your heat? Just a thought.

Maybe see if you can run everything you can..stove, boiler, space heaters, etc., and get the house temp up...way up to where it is miserable hot in there...mid 80's or something...leave it as long as you can stand it...half a day or a day....then ease everything back down to low 70's or where ever you want it and see if the stove maintains.